Tempo AI

1. Acceptance

By creating a Tempo AI account, signing an Order Form, or accessing the Services, you (“Client”) agree to these Terms of Service (“Terms”). If you are entering into these Terms on behalf of an entity, you represent that you have the authority to bind that entity.

2. Services & License

Tempo grants Client a non-exclusive, non-transferable, revocable right to access and use the Platform during the subscription term, solely for Client’s internal business purposes.

3. Client Obligations

  • Lawful Use. Client will obtain all necessary consents for automated calls, SMS, and recordings (e.g., TCPA, CAN-SPAM, state two-party consent laws).

  • Data Accuracy. Client is responsible for data provided to Tempo (phone numbers, scripts, schedules).

  • Security. Client must safeguard account credentials and notify Tempo immediately of any unauthorized use.

4. Fees & Payment

Fees, billing frequency, and overage rates are specified in the applicable Order Form or Statement of Work (SOW). Late payments accrue 1.5% interest per month or the maximum lawful rate.

5. Term & Termination

Either party may terminate for material breach after 30 days’ written notice and opportunity to cure. Upon termination, Client’s access is disabled and outstanding fees become immediately due. Sections 5–11 survive termination.

6. Intellectual Property

Tempo retains all intellectual property rights in the Platform, models, and derivatives. Client owns its pre-existing data and content uploaded to the Platform.

7. Disclaimers & Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS”. TEMPO DISCLAIMS ALL IMPLIED WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEMPO’S AGGREGATE LIABILITY IS LIMITED TO FEES PAID BY CLIENT IN THE 3 MONTHS PRECEDING THE CLAIM; TEMPO IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

8. Confidentiality

Each party agrees to protect the other’s Confidential Information with a reasonable degree of care and to use it only as necessary under these Terms.

9. Indemnification

Client will indemnify Tempo against third-party claims arising from (a) Client’s violation of law (e.g., TCPA), (b) content provided by Client, or (c) unauthorized use of the Platform.

10. Governing Law & Dispute Resolution

These Terms are governed by New Jersey law. All disputes shall be resolved by binding arbitration in Newark, NJ, under the Commercial Arbitration Rules of the American Arbitration Association. Judgment may be entered in any court of competent jurisdiction.

11. Miscellaneous

  • Force Majeure: Neither party is liable for events beyond its reasonable control.

  • Assignment: Client may not assign these Terms without Tempo’s prior written consent.

  • Entire Agreement: These Terms, the Privacy Policy, and any Order Form/SOW constitute the entire agreement.

  • Amendments: Tempo may modify these Terms with 30 days’ notice. Continued use constitutes acceptance.

  • Contact: hello@mytempo.io

By continuing to use the Services, Client acknowledges these Terms and the Privacy Policy.